Field Application Scientist

Sunnyvale, CA

Posted: 10/23/2019 Position Categories: Science

Job Description

A biomedical manufacturing company is seeking an Supporting Implementation Project Lead FAS to manage Health System Implementation projects that meet customer needs and coordinate internal and external communication across different organizations.

Responsibilities:

  • Responsible for aspects of Health System Implementation (HSI) projects as assigned by FAS management and IPS team and supporting needs as outlined in the HSI Action Plan and Standard work.
  • The designated Supporting Implementation Project Lead is responsible for ensuring successful implementation of HSI to meet the need of customers.
  • This includes the supporting the following activities:
  • Planning - project definitions/customer needs, work/product breakdown structures, and
  • schedules
  • Tracking – HSI schedules, CRM entries, survey results
  • Coordinating - internal work groups and departments and external organizations that are working on the project
  • Communicating - all project activities to project team members
  • Reports to FAS Director and provides status updates to FAS Manager and IPS team.
  • Integrate company instruments (including installation), assays and connectivity solutions into customer laboratories and provide support to the customer as assigned by FAS management to include Acute, Non-Acute, Xpress and Business Collaboration implementations.
  • Follow normal standard work for documentation and customer complaint handling to ensure total customer satisfaction.
  • Abide by declared annual FAS expectations and team norms to include attendance of FAS calls and meetings.
  • Ensure install and customer management database is updated with full activity traceability.
  • An essential function of this position is the ability to pass vendor credentialing requirements imposed by assigned customers, which can include, by way of example only, periodic background checks and drug screening, immunizations, and training, and may vary by customer and change from time-to-time. The Company pays the cost for any such vendor credentialing requirements.

Job Requirements

Education and Experience (in years):

Bachelor’s degree in field with 5+ years of related work experience OR

Master’s degree in field with 3+ years of related work experience OR

Doctoral degree in field with 0-2 years of related work experience.

 

Knowledge and skills:

A minimum of 3 years of Medical Technologist/Clinical Laboratory Scientist experience.

Minimum of 1-3 years’ experience in project management.

Experience in molecular and microbiology techniques.

Experience using current technology for documentation and communication

Proficient in computer skills (Excel, Word, PowerPoint, Project Management software, Lotus Notes/Outlook)

Demonstrated effective project management skills

Demonstrated excellent customer relations/service skills.

Self-motivated and independent problem solving

Goal oriented, results driven

Strong interpersonal and communication skills

Works independently and team orientated

Hands-on experience with lab automation systems

Hands-on experience with LIS/connectivity

Experience with CRM, SAP or similar

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is routinely required to walk, sit, stand, use hand to handle or feel objects, utilize tools or controls; reach with hands and arms; balance, stoop, bend, talk and hear.

The employee must occasionally lift and/or move up to 35 pounds.

Specific vision abilities required by the job include close vision, distance vision color vision, peripheral vision, depth perception, and the ability to adjust focus.

Repetitive movements (computer and cartridge set up) and long periods of screen time and office hours.

This position will require heavy travel by car and flying in and out of airports with possible long wait times

May be requested to work overtime and weekends for special program events

An essential function of this position is the ability to pass vendor credentialing requirements imposed by assigned customers, which can include, by way of example only, periodic background checks and drug screening, immunizations, and training, and may vary by customer and change from time-to-time. The Company pays the cost for any such vendor credentialing requirements.

60% of time with overnights

English

Other: Valid driver license

Additional Information

For more than forty years, Richmar Associates has connected talented job seekers with Silicon Valley businesses from start-ups to Fortune 500. We specialize in the temporary and direct placement services business. Based in the Silicon Valley, Richmar offers staffing solutions that include temporary, temp-to-hire, payroll service, vendor management and direct placement services to clients in the High-Tech Industry.
Richmar is an Equal Opportunity Employer.

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