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Engineering, technology, administrative, accounting, manufacturing.

IT Help Desk Technician

Indianapolis, IN

Posted: 05/16/2023 Position Categories: Technology Pay Rate: 26

Job Description

Richmar Staffing has recently partnered with our contract Manufacturing industry customer, who supports the medical device and capital equipment industry. This company is seeking an IT Help Desk Technician to support their Indiana location.


  • Provide technical support to network users focusing on basic end-device (PC, Laptop, WIFI, Printer) setup, configuration, and troubleshooting services to non-technical.
  • Day to day responsibility for onboarding and off boarding personnel (managing system access and badging) for a fast growing and dynamic company.
  • The ability to multitask, quickly re-adjust priorities, communicate clearly, and take direction from various sources are a must for this position.


  • Provide remote, telephone, and in-person IT support to staff
  • Provide technical support for applications and services
  • PC, Laptop, Printer, WIFI, and other equipment from setup, configuration, and testing
  • Install, test, and configure new workstations, peripheral equipment, and software
  • User account creation and management for systems (Windows 10, Google Workspace, PLM and ERP, SolidWorks, etc)
  • Ensure that work is performed within company security protocols and advise management of potential risks
  • Manage network user access and access requests
  • Maintain Inventory of Equipment
  • Assist with maintaining and updating work instructions
  • Other duties as assigned

Job Requirements

Experience/education required:

  • Associates Degree (A/S.) or equivalent experience.
  • IT certifications a plus
  • Must have excellent written and verbal communications skills.
  • Ability to effectively interface with all levels of employees and supervisors

Additional Information

For more than forty years, Richmar Associates has connected talented job seekers with Silicon Valley businesses from start-ups to Fortune 500. We specialize in the temporary and direct placement services business. Based in the Silicon Valley, Richmar offers staffing solutions that include temporary, temp-to-hire, payroll service, vendor management and direct placement services to clients in the High-Tech Industry.


Richmar is an Equal Opportunity Employer.

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